![[Blog] Loyalty program metrics: measuring the health of your loyalty program](https://s3.castbox.fm/27/dc/5c/f3aeef2fdb0cc5cfeada39a0140d0b5642_scaled_v1_400.jpg "[Blog] Loyalty program metrics: measuring the health of your loyalty program")
[Blog] Loyalty program metrics: measuring the health of your loyalty program
Update: 2024-03-20
Description
Here’s the audio version of the blog explaining the expert-tested metrics for a successful loyalty program. From switching ratio, NPS, and enrollment rate to upsell or participation rate, we've put together nine essential loyalty program metrics so that you can measure your scheme and follow best-practice guidelines.
Listen to this podcast to learn about:
Daily, short-term, and long-term metrics
Customer segmentation before selecting customer key metrics
Top nine KPIs for measuring loyalty
More nice-to-have customer loyalty metrics
Connect with us:
Irek: https://www.linkedin.com/in/iklimczak/
Open Loyalty: https://www.openloyalty.io/
The Loyalty builders podcast: https://www.openloyalty.io/podcast
Contact: podcast@openloyalty.io
Comments
In Channel
![How to grow a B2B ecommerce with a loyalty program, with Chadi Al Abbassy [Part 2]](https://s3.castbox.fm/d6/60/e8/e350e65d5e5b9273012dc52705f948c640_scaled_v1_400.jpg "How to grow a B2B ecommerce with a loyalty program, with Chadi Al Abbassy [Part 2]")
![How to grow a B2B ecommerce with a loyalty program, with Chadi Al Abbassy [Part 1]](https://s3.castbox.fm/b1/63/c0/d559cd70f649777d174b7db90966f365f3_scaled_v1_400.jpg "How to grow a B2B ecommerce with a loyalty program, with Chadi Al Abbassy [Part 1]")
![Driving Business Results and Improving Customer Health with Gamification, with Geoffrey Schiavon and Jonas Minke of dacadoo [Part 2]](https://s3.castbox.fm/a4/2f/b3/bece3a204afe99372bbc221f057de4d775_scaled_v1_400.jpg "Driving Business Results and Improving Customer Health with Gamification, with Geoffrey Schiavon and Jonas Minke of dacadoo [Part 2]")
![Driving Business Results and Improving Customer Health with Gamification, with Geoffrey Schiavon and Jonas Minke of dacadoo [Part 1]](https://s3.castbox.fm/cc/4e/86/c35ce068d0800088377ce60cef2b918322_scaled_v1_400.jpg "Driving Business Results and Improving Customer Health with Gamification, with Geoffrey Schiavon and Jonas Minke of dacadoo [Part 1]")
![How Club Brugge uses technology to drive fan engagement, with Thomas Rypens [part 2]](https://s3.castbox.fm/92/2f/72/91af579d4bb17ebf41e61108705cfdfe36_scaled_v1_400.jpg "How Club Brugge uses technology to drive fan engagement, with Thomas Rypens [part 2]")
![How Club Brugge uses technology to drive fan engagement, with Thomas Rypens [part 1]](https://s3.castbox.fm/f3/85/74/9a5c18d5d7aeadea7653c9172bfcff00a1_scaled_v1_400.jpg "How Club Brugge uses technology to drive fan engagement, with Thomas Rypens [part 1]")
![[Blog] How to Extend Your Product with API-First Loyalty and Gamification Features](https://s3.castbox.fm/e6/9a/e5/4f55733c585363bf6f71138ed12f1849bb_scaled_v1_400.jpg "[Blog] How to Extend Your Product with API-First Loyalty and Gamification Features")
![[Blog] How to speed up loyalty program development with MACH system architecture](https://s3.castbox.fm/eb/1c/7d/a275dc148bdea315cfabf66a2e3ae33bb8_scaled_v1_400.jpg "[Blog] How to speed up loyalty program development with MACH system architecture")
![[Blog] How to choose a loyalty platform provider: 3 things every CMO, CEO, and CTO should remember](https://s3.castbox.fm/92/17/f7/34f7205fe2d4689c0b55acaa7c130cc056_scaled_v1_400.jpg "[Blog] How to choose a loyalty platform provider: 3 things every CMO, CEO, and CTO should remember")
![[Blog] The true cost of creating a custom in-house loyalty program](https://s3.castbox.fm/d7/99/39/ca40ddfc3935e3fc13f83ed70ac31e0e7b_scaled_v1_400.jpg "[Blog] The true cost of creating a custom in-house loyalty program")
![[Blog] How to integrate an API-first loyalty engine with your tech stack](https://s3.castbox.fm/42/16/e5/65aeeac68358ba7c1daee481ee1ba8a7cd_scaled_v1_400.jpg "[Blog] How to integrate an API-first loyalty engine with your tech stack")
![[Report] Loyalty Trends 2024 executive summary](https://s3.castbox.fm/a2/38/10/887b1b21b9a52111bbe770b342da97a24b_scaled_v1_400.jpg "[Report] Loyalty Trends 2024 executive summary")
Download from Google Play
Download from App Store
United States00:00
00:00
x
